The Site and our products are designed solely for residents of the United States. Although we maintain appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of all electronic data or information submitted to the Site, the Site has not been certified as compliant with the EU General Data Protection Regulation (GDPR), which covers personal information of residents of the European Union. If you are a resident of the European Union you should not use the Site or submit personal information.
WHAT INFORMATION DO WE COLLECT?
Depending on your use of the Site and our interactions with you, we may collect the following types of personal information:
Personally Identifiable Information
We may collect information that identifies you, your household, or your device, could be used to identify you, your household, or your device, or could be used to contact you. Such information may include your name, e-mail address, city, country, continent, postal address, IP address, online identifier, telephone number, credit card information and any other information you may choose to share with us.
Non-Personally Identifiable Information
We also collect information, any single item of which, by itself, cannot be used to identify or contact you, including non-identifiable demographic information, language, internet service provider, browser types, browser system, unique device identifiers, email client, device types, requested URL, referring URL, traffic source, browser language, the pages you view, content you engage with, the date and time of your visit, the duration of your visit, location (city, country, continent), operating system, domain names, and statistical data involving the use of the Site. We also collect aggregated statistics connected to support issues. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers in a way that enables you to be identified. However, the same pieces of information are considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your viewing preferences) in a way that would not enable you to be identified.
WHEN AND HOW DO WE COLLECT YOUR INFORMATION?
We collect personally identifiable information that you submit to us via the Site. When ordering or registering on our Site, as appropriate, you may be asked to enter personally identifiable information. However, you may visit our Site anonymously.
We collect non-personally identifiable information about you when you visit the Site. By your use of the Site you consent to the collection of such information. If you do not want such information to be collected, you should not use the Site.
When you visit the Site, our server logs your IP address, the time and duration of your visit, the time and duration of the pages on the Site that you view and hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising.
HOW DO WE USE YOUR INFORMATION?
We primarily use the information that we collect to fulfill and process your orders, improve our services, and internal business purposes. We also use the information we have collected to personalize your experience, to improve the Site, and to improve customer service.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the purchased product or service that you have requested.
The email address you provide for order processing may be used to send you information and updates pertaining to your order or request.
We may also use your personal information to communicate with you, which may include periodic emails, promotional information, sales or discount offers and newsletters. You may also choose to receive push or website notifications from us on your mobile device or through your browser, in which case we may also use your personal information in connection with those notifications. You may choose to no longer receive push or website notifications from us by opting out in your Account settings or selecting the appropriate option in your device or browser settings.
WHEN DO WE DISCLOSE YOUR INFORMATION TO THIRD PARTIES?
We do not sell, trade, or otherwise transfer your personally identifiable information, except as set forth below.
We may provide your personally identifiable information to trusted third parties who assist us in the operation of the Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.
We may also disclose your information if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, lawful requests by public authorities, including to meet national security or law enforcement requirements, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating a contract obligation to us, to detect fraud, for assistance with a delinquent account, or to protect the safety and/or security of our users, the Site, our services, or the general public.
IS YOUR INFORMATION SECURE?
We are committed to ensuring that your information is secure. We offer the use of a secure server and all credit / payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Provider’s database, this information is only accessible by those authorized with special access rights to such systems, and are required to keep all information confidential.
In order to prevent unauthorized access or disclosure of your personal information we have implemented a variety of suitable security measures including physical, electronic and managerial procedures to safeguard and secure the information that we collect online.
HOW LONG DO WE RETAIN YOUR DATA?
Personal information we collect is retained for varying lengths of time according to the type of information in question and the purposes for which it is collected and used. We delete personal information when there is no longer a need to use it for the purposes for which it was collected or subsequent purposes related to and compatible with the original purposes of collection. We may retain archival copies of personal data as part of our customary practices for the backup storage of information in the ordinary course of business.
WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?
If you have an account on the Site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you believe that any of the information that we have stored in your account is incorrect or incomplete, please contact us as soon as possible, using the “Contact” link on the Site and we will promptly correct any incorrect information.
You have the right to edit your account information on our website at any time. You can access your personally identifiable information such as your name, address, phone number, etc., by logging into your “Account” on the Site. You also have the ability to change your password or delete your account at any time within the “Account” section on the Site. If you have any questions or need any assistance, please contact us for additional information or assistance.
HOW DO YOU CONTACT US WITH ANY PRIVACY QUESTIONS?
FLT Plan, LLC